It says the restaurant was taken offline while I was ordering – what does this mean? It means the connection to the restaurant is down or may have had to go offline for another reason. Please try again later. Related articles When I try to check out, it says It's not possible to place my order - what does this mean? Why Can’t I Choose My Preferred Time To Collect My Order? Which restaurants are offering Walk-in Collection? I was able to order a Nando’s Delivery before, why can’t I now? I want to cancel my order, what do I do?