I've received an access code email but didn't request it. What should I do? If you feel your account has been compromised in any way, change your password immediately and contact our Customer Support team here. Related articles I've received a text with an access code, but didn't request it. What should I do? I think someone is using my account, what should I do? I can't log in into my Nando's Account, what should I do? I've forgotten my Nando's Card, can I still earn a Chilli? Why have I been asked to verify my account again?