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Online Ordering
Collection
- How do I delete a saved card from my Nando's account?
- It says the restaurant was taken offline while I was ordering – what does this mean?
- Why do I get charged for bags?
- Why Can’t I Choose My Preferred Time To Collect My Order?
- What should I do when I collect an order?
- What happens if I want to cancel my collection order?
Delivery
- I was able to order a Nando’s Delivery before, why can’t I now?
- Why isn't delivery available in my area?
- What is the minimum order value for delivery?
- What does the estimated delivery time mean?
- I've received confirmation that my order has been delivered, but my food has not arrived – what should I do?
- How do I find the number of the restaurant that is delivering my order?
General
- Why do I get charged for bags?
- What is your cookies policy?
- Is your takeaway packaging recyclable?
- Can I use my NHS discount online?
- Why are items in my basket now unavailable?
- Can I use my NHS/Emergency Services/Military discount with Delivery orders?