Search our FAQs
Online Ordering
Collection
- What are we doing about Climate Change?
- It says the restaurant was taken offline while I was ordering – what does this mean?
- Why has my order been rejected?
- Why do I get charged for bags?
- Why Can’t I Choose My Preferred Time To Collect My Order?
- What should I do when I collect an order?
Delivery
- Why isn't delivery available in my area?
- What is the minimum order value for delivery?
- What does the estimated delivery time mean?
- I've received confirmation that my order has been delivered, but my food has not arrived – what should I do?
- How do I find the number of the restaurant that is delivering my order?
- Do you deliver?
General
- Can I use my NHS/Emergency Services/Military discount online?
- Why are items in my basket now unavailable?
- Can I use my NHS/Emergency Services/Military discount with Delivery orders?
- Can I use vouchers or Gift Cards when I order online?
- Can I use my HSE/Emergency Services/Military discount online?
- Why can't I order my favourite Nando's menu items online?
Get in touch
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