It says the restaurant was taken offline while I was ordering – what does this mean? It means the connection to the restaurant is down or may have had to go offline for another reason. Please try again later. Related articles What is your cookies policy? Why Can’t I Choose My Preferred Time To Collect My Order? Which restaurants are offering Walk-in Collection? Which Collect options are now available? I have a Nando's Card – can I earn Chillies with my online collection orders?