Submit a request – Nando's UK

Which team would you like to contact?

Your email address

Subject

Contact Reason

Eat In, Delivery or Collect?(optional)

Restaurant

I have a question (tell us more)..(optional)

Account(optional)

Alternative email address(optional)

if required

Loyalty(optional)

Gift Card(optional)

Gift Card Number(optional)

Nandos Card Number(optional)

Please confirm a picture of the receipt is attached below

Something went wrong (tell us more)..(optional)

Ordering system (tell us more)(optional)

Team Memeber / Manager (tell us more)..(optional)

Order Accuracy (tell us more)..(optional)

Food Quality (tell us more)..(optional)

Packaging(optional)

Speed of Service (tell us more)..(optional)

Delivery issue (optional)

What menu items were affected?(optional)

What were your symptoms and when did they start and finish?(optional)

Has there been a need for you to visit or contact a doctor due to your concerns?(optional)

Why do you believe you have become ill after visiting us? (optional)

Was anyone else dining with you ill? If so, can you provide all of the relevant information for each person below? (optional)

Was the incident highlighted to a member of the team on the day?(optional)

Can you please describe what you found and where did you find it?(optional)

Please can you attach a photo if one was taken

Please can you give us details of what happened?(optional)

Was anyone injured in this accident?(optional)

If Yes, please can you give details of the injured person(optional)

Please attach any relevant pictures you might have taken

Did you inform someone in the restaurant of the accident?(optional)

Did you have to go to hospital as a result of this event?(optional)

What allergy or intolerance do you have?(optional)

Allergic Reaction - Allergens Other (tell us more)..(optional)

Did you highlight your dietary need to the host and team on the day? (optional)

Did you suffer a reaction to the meal?(optional)

Date of Visit(optional)

Time of day(optional)

Time of day (hour) Lunch(optional)

Time of day (hour) Afternoon(optional)

Time of day (hour) Dinner(optional)

Was there a Team Member who was particularly helpful today? (optional)

Order Number(optional)

Deliveroo Order Number(optional)

Email used to order if different(optional)

Customer Name(optional)

Customer Last Name(optional)

Contact Number(optional)

Nandos Card Number(optional)

Description

Attachments(optional)

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