I've received a text with an access code, but didn't request it. What should I do? If you feel your account has been compromised in any way, change your password immediately and contact our Customer Support team here. Related articles I've received an access code email but didn't request it. What should I do? How do I enable two-factor authentication (2FA) on my account? I've forgotten my Nando's Card, can I still earn a Chilli? Why have I been asked to verify my account again? How can I reset my password?