Search our FAQs

Collection

• Are there any changes to the service due to COVID protocols?
• Do I need to wear a face mask when collecting my Nando’s?
• Do I need to create an account to place a Click & Collect order?
• How do I give you feedback about my collection experience?
• Can I change my order?
• How Can I Reset My Password?

Delivery

• An item is missing from my delivery – what should I do?
• Can I Change Or Add Items To My Order?
• Can I use vouchers or Gift Cards with delivery orders?
• Do I have to tip?
• Can I place orders in advance?

General

• Can I use my NHS/Emergency Services/Military discount online?
• Can I use my NHS/Emergency Services/Military discount with Delivery orders?
• Can I use vouchers or Gift Cards when I order online?
• How do I get a Nando's Card?
• Does Nando’s serve halal chicken?